Accessibility Statement

At Patwa & Company, we believe every customer deserves a seamless shopping experience. We are committed to making patwaandcompany.com accessible to all visitors, including those with disabilities. This statement outlines our ongoing efforts and how you can reach us if you need assistance.

Our Commitment

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities including visual, auditory, motor, and cognitive impairments.

What We Have Done

• Ensured all product images include descriptive alt text so screen readers can convey what is shown
• Used sufficient colour contrast across the site so text is readable for visitors with low vision
• Structured pages with clear headings so screen readers and keyboard users can navigate efficiently
• Made all buttons and links identifiable by text, not colour alone
• Ensured forms across the site have clearly labelled fields
• Provided a mobile-responsive design so the site works across different devices and assistive technologies

Known Limitations

While we work hard toward full accessibility, some areas of our website may not yet meet all WCAG 2.1 AA criteria. We are actively working to address these, including improving keyboard navigation in certain interactive elements and enhancing screen reader compatibility on product pages.

We review and improve accessibility on an ongoing basis as part of our regular website updates.

Third-Party Content

Our website includes content and tools from third-party providers such as payment gateways, maps, and social media plugins. While we request that these providers meet accessibility standards, we cannot fully control their output. If you encounter difficulty with any third-party element, please contact us directly and we will do our best to assist.

Shopping Assistance

If you have difficulty using our website or need help placing an order, our team is happy to assist you directly:

• Our staff can help you browse, select sizes, and place orders over WhatsApp or phone
• We can describe fabrics, colours, and fits in detail for customers who cannot view images
• Orders can be placed manually by our team if the online checkout presents any difficulty

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please reach out to us:

Last updated: July 2026