Honest pricing,
honest shipping

We ship worldwide. International shipping is charged at our courier partners’ live rates for your address, shown at checkout. If we can’t show a rate for your address, message us on WhatsApp and we’ll arrange it.

Any customs duties, taxes, or import charges levied by the destination country are the responsibility of the buyer. These vary by country and are not included in the shipping fee.

• Within India: 5 to 7 business days from dispatch
• International: 10 to 18 business days, depending on destination and customs
• Custom or special orders: Variable, confirmed at time of ordering

Orders are dispatched within 24 hours of payment confirmation. We ship through trusted third-party courier partners, so delivery time can vary with the courier and your location.

Once your order is dispatched:

• Track it anytime from your My Account page
• Want your tracking link? Just message us on WhatsApp and we’ll happily share it
• For any tracking question, message us at +91-90777-91000

When you add eligible items to your cart, Exchange Protection is included by default. The fee follows the same tier structure as shipping (₹200 for 1–4 items, ₹300 for 5–7, and so on). You can remove it at checkout if you don’t need it.

What Exchange Protection covers:

• Size doesn’t fit — we’ll exchange for the right size
• Manufacturing defect
• Damage on arrival
• Wrong item received

The window: 12 days from delivery.

How it works: Log into My Account → find the order → tap “Request Exchange” → pick the replacement size from what’s in stock → submit. Our team will arrange pickup within 2 business days and confirm via WhatsApp.

Why we charge for it: Because our garments are priced at factory rates, we cannot absorb return shipping costs the way mass-market retailers do. Exchange Protection allows us to keep prices honest while still giving you the safety net of a hassle-free exchange.

Exchange Protection is not available for international orders. International return shipping costs are higher than most of our garments, which would make it unworkable.

If you are ordering from outside India, we strongly recommend:

• Reach out on WhatsApp before placing your order — we’ll help you confirm sizing
• Send us your measurements; we can suggest the right size based on the garment
• For weddings or important occasions, plan ahead so we have time to advise

We want you to receive a garment you love. A two-minute conversation before ordering saves everyone the cost and time of an international exchange.

Some items are not eligible for exchange, even within India:

• Items marked as “Final Sale” on the product page
• Accessories — buttons, brooches, pocket squares, etc.
• Items where Exchange Protection was removed at checkout
• Orders beyond the 12-day window from delivery
• Items that have been used, washed, or altered in any way

Eligibility is always clearly shown on the product page before you order.

If your order arrives damaged or defective, please contact us within 48 hours of delivery. We will arrange a replacement or full refund.

To process the claim quickly, please share:

• Order number
• Clear photos of the damage or defect
• A short description of the issue

We will arrange pickup and dispatch a replacement within 5 business days. If the item is out of stock, we issue a full refund instead.

Refunds apply in these cases:

• Damaged, defective, or wrong item received
• Order cancelled before dispatch
• Item undeliverable to your address (rare)

Refund timeline: we initiate refunds within 24 hours when approved on a working day (Monday to Friday); requests on weekends or holidays are initiated on the next working day. After that, the time for the money to reach you depends on your bank or card provider. All refunds go back to the original payment method.

You will receive confirmation on WhatsApp once the refund is initiated.

Orders can be cancelled before dispatch by messaging us on WhatsApp at +91-90777-91000 with your order number.

Banking and payment gateway charges for the original payment are deducted from your refund.

Once an order has been dispatched, cancellation is not possible. If you no longer want the item, it will be treated as a return — covered by Exchange Protection if you opted in at checkout.